At Ginax Integrated Services Limited (GISL), we take the protection for your Personal Information (such as name, billing/shipping address, phone number, e-mail address, credit card details, gender, and product category preferences) very seriously. In general, you can visit our store without revealing any information about yourself.

To efficiently process your order, we require:

  • Your Name
  • Billing/Shipping Address
  • Phone Number
  • Email Address
  • Credit/Debit Card Details (Your credit/debit cards are processed on a secured server by our payment processing partner and are not stored on our server or web site)

We use this information to process and fulfill your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.

We collect Personal Information that you provide to us voluntarily, including via email subscriptions, and process it for the following purposes:

  • to complete transactions with you and manage your membership of our customer loyalty scheme where applicable;
  • to guide you the latest market trend;
  • to understand and analyse our sales, and your needs and preferences;
  • to develop, enhance market and provide products and services to meet your needs;
  • to enable you to participate in promotions and contests;
  • to enable you to participate in customer research or focus groups;
  • to process exchanges or product returns;
  • to improve our competitiveness and service;
  • to respond to requests or complaints.

You can help GISL update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying GISL of any changes to your billing address, title, phone number or e-mail address.

Your information will not be shared with individual or other companies (such as direct mail organizations or other third-parties) unless required by law.

Cookie Information

Cookies are small bits of text used by a browser to store information on your computer’s hard drive. Each cookie can only be read by the web server that originally issued it. Cookies cannot profile your system or collect information from your hard drive. Most online retailers use cookies. GIE uses cookies to let us know you are a prior customer and thus you will not need to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information or any other personal information.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

GDPR Compliant

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Text Marketing and Notifications

By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP or click the unsubscribe link to unsubscribe. HELP for help. Msg & Data rates may apply.

Third Party Links, Products or Services

Occasionally, at our discretion, we may include or offer third party links, products or services on our online store. These third-party links separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our web site and not to information collected offline.

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 24/10/2018

Contacting Us

If there are any questions regarding this privacy policy, you may contact us.