ABOUT US

Ginax Retail Store is a B2C (business to consumer) store for people who care about their health, beauty and fitness. It is the best place to shop with confidence and get quality and highly effective health (herbal), wellness, organic beauty, personal care, fitness, and weight loss products in Nigeria.

We import quality items from reliable manufacturers, offer online and in-store shopping experiences, sell at the most competitive retail pricing, offer fast and efficient delivery services nationwide, offer payment on delivery (POD) support services nationwide, and offer amazing customer care support services.

Ginax Store is owned and managed by Ginax Integrated Services Limited (GISL) — a registered company (RC 1714594) that focuses on creating and integrating unique services that will lead to more customer satisfaction and business expansion.

WHY SHOULD I SHOP IN THE GINAX RETAIL STORE?

  • Enjoy highly competitive retail pricing
  • Deal on quality and highly effective products
  • Have our own branded products that are available online and in-store
  • Enjoy online and in-store shopping experiences
  • Fast and efficient delivery services nationwide
  • Payment on delivery support across the country
  • 24/7 secured access to our online store
  • Buy online and pickup in-store (BOPIS) option available
  • 30 days returns and refunds policies
  • Accept cash, wire/mobile transfers, and cryptocurrency payments

Here are 6 more reasons why you should shop with us:

   

You can make payment on delivery for retail orders within Nigeria. We accept payment on delivery (POD) requests for retail orders that have shipping locations in Nigeria.

   

You have 30 days to return any item back to us. If any item in your order doesn't fit, is broken, is a wrong item, or you've changed your mind, simply send it back to us on or within 30 days and we will gladly refund or exchange it for you. Please note that we do NOT accept returns on items that are on sales promo.

Returns are easy. Simply contact us before processing any returns and if the item is eligible for returns, we will inform you on how to quickly return it to us. We'll get you a replacement or refund once we confirm your returns, excluding the returns fee. You can also return items in-person at any of our retail stores in Lagos and get a refund or exchange immediately.

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll make things right again.

Ordering from our online store is 100% safe and secured. Our online store is hosted on Shopify and the platform has a well-encrypted, safe and secured SSL certificates. Your personal details are never shared, sold or rented to anyone either.

    You can buy online and pick up in-store. You can buy online and request to pick up your parcel at any of our fulfilment centres in Lagos (Surulere and Ojo). We are also working towards having more pick up centers across the country.

 

VISION

To build one of the biggest and most successful online and retail stores that deal on health, beauty, and fitness products in Nigeria.

MISSION

To discover amazing products that will solve problems in the health, beauty, and fitness niches, and also build a profitable and long-lasting business. 

CORE VALUES

  • Offer happy customer satisfaction
  • Serve the world unselfishly and profit
  • Create and maintain good and long-term relationships with customers, suppliers, investors and team members
  • Be accountable, pursue growth and development

Feel free to do business with us and you can start shopping with us now!